Times are changing in business and much of the shift has come from new technology. While many organizations have seemingly ignored this and continued on with their use of paper and manual processes, other CIOs have seen the light of using tools like automated data collection to speed up back-office processes.
Those stragglers are going to have to catch up soon, according to a recent report from Gartner because 51 percent of CIOs said they feel new digital times are coming faster than they can deal with. Another 42 percent don’t believe they have the talent to keep up with current times. Companies that are behind should take the start of the new year to form their business plans for utilizing technology to become more efficient and productive.
“2014 must be a year of significant change if CIOs are to help their businesses and public sector agencies remain relevant in an increasingly digital world,” said Dave Aron, vice president and Gartner Fellow.
Coming into the newest time in enterprise IT, Gartner said organizations must have big data and automated tools in place to help make business less expensive, become more scalable and fundamentally change how they work in an new era. Aron said enterprises must focus on increasing growth and efficiency but also must also go digital in a way they may have never encountered before.
Graham Waller, vice president and executive partner for Gartner Executive Programs, said there will be a challenge from bridging the last era of IT with the newest. Leadership will be key, as will innovation of new tools so they can easily bridged into the business processes.
Using new tools to change philosophies
With business process automation tools from Binary Office, CIOs can quickly implement modern technology, allowing them to see a return on investment and positive results on the bottom line. Paper forms that traditionally took a lot of time and effort to deal with can be converted into eForms across the entire organization.
Toni Bowers wrote on TechRepublic that for CIOs that aren’t moving technology forward a business, this may be the end of times.
CIOs as they exist today will not be the same in even a couple years, so there must be knowledge on the executives’ part that they need to start pushing toward things like automation and adoption of efficient technology. Bowers suggested bringing in a chief automation officer to take care of things like adopting automated data collection software and bridging the gap into IT, but this may not be necessary at every organization.
“CIOs are facing all the challenges they have for many years, plus a flood of digital opportunities and threats. Digitalization raises questions about strategy, leadership, structure, talent, financing and almost everything else,” said Gartner’s Aron. “All industries in all geographies are undergoing digital disruption. This is both a CIO’s dream come true and a career-changing leadership challenge.”