Business Proccess Automation
Condition of admission is required to be completed within X # of hours of the first encounter with new patients. This is difficult to track and manage manually or correct quickly. Desired/Actual Result: Automatically generate a deficiency if a Condition of Admission document is not present within deadline. Methodology: Use Workflow rule to automatically generate [...]
Lab reports and X-ray reports, etc., although electronically created from the HIM system are printed and stored in file cabinets, creating extra work and expense. Desired/Actual Result: Store electronic report files and link them to HIM records. Methodology: Use ApplicationXtender’s Reports Management module (aka COLD) or FileBound’s Importer Pro module. Unique Points: These report capture [...]
No way to electronically route chart files, so stuck with paper = Errors = compliance risk. Lost files = expensive to find or re-create Slows billing = slows cash flow Expense of making paper files (supplies + labor) Desired/Actual Result: Have electronic chart files routed to follow HIM system process. Methodology: Use Workflow software products [...]
Having paper charts following the HIM process slows the process and adds cost of making and routing paper files. There is also no way of accessing documents outside of the HIM system. No way to search for just a single document type. i.e. “show me just the lab results.” = wasted time searching. Desired/Actual Result: [...]
Once chart coding and analysis is completed, all documents must be archived with separate, strict HIPPA requirements enforced. Errors = compliance risk. Easy to overlook if done manually. Extra storage adds expense for records that aren’t looked at often. Desired/Actual Result: Cheapest HIPPA compliant storage possible. Documents moved to HIPPA compliant storage automatically. Retention rules [...]
eam review of the file is now required and must be requested = more delays in getting paid. Time waster if team has to meet physically plus copies of the file made for everyone each time. Desired/Actual Result: Provide faster way for Doctor, Documentation Team, and Coder to review chart. Methodology: Setup a “Doctor Query” [...]
Deficiencies and the associated charts must go back to the doctor. Routing paper files is slow, prone to lose, and only one person can have the file. Desired/Actual Result: Provide faster, safer routing of discrepancies back to doctors to speed up billing. Methodology: Use web-based Document Management so doctors have access from the lounge, their [...]
Deficiencies such as missing documents or signatures aren’t caught until late and must go back to the doctor. This delays billing and thus cash flow to the hospital. Desired/Actual Result: Apply rules to help catch deficiencies earlier during coding or analysis and automatically route back to appropriate doctor for fix. Methodology: Setup Workflow rules to [...]
Working from paper documents to create deficiencies such as missing documents or signatures during coding and analysis is slow and labor intensive which delays billing and thus cash flow to the hospital. Desired/Actual Result: Speed up the process = speed up billing = speed up cash flow. Methodology: Scan documents so electronic BPA/Workflow software rules [...]
Manually gathering documents for each discharge is slow. This delays the billing and thus cash flow. Manually deciding to route each to either analysis or coding repeatedly is further delays cash flow. Errors in routing = further delay. Desired/Actual Result: Methodology: Unique Points: Internal Profitability: ($Rank 1-10)